Frequently Asked Questions

Can I use the collars for everyday use?

The safety of your pup is our #1 priority. While the collar hardware is sturdy and the thread is heavyweight, these collars are considered fashion accessories and are to be used under the supervision and discretion of the dog owner. 

What size collar should I order?

  • SMALL: Fits neck size 10″ – 16″
  • MEDIUM: Fits neck size 14″ – 20″
  • LARGE: Fits neck size 18″ – 24″
  • CAT: Fits neck size 8"-12"

What size bandana should I order?

All bandanas are made with elastic and are measured without being stretched

  • XXS fits up to 10"
  • XS fits up to 12"
  • S fits up to 14"
  • M fits up to 16"
  • L fits up to 18"
  • XL fits up to 22"

Need a bigger or smaller size? Email us!

What size are the bow ties? How do they attach?

The bow ties are approximately:

  • Small: 4 x 2.75" 
  • Large: 5 x 3.5"

Bow ties easily attach to any collar with two hook and loop fasteners for a secure, adjustable attachment.

What are the care instructions?

  • Bandanas: Machine wash on cold gentle cycle, tumble dry low or hang dry (recommended). Do not iron directly on any vinyl personalization- place towel or cloth in between on low setting with no steam

  • Bow Ties and collars: Hand wash or spot clean

Do you accept returns?

Unfortunately we cannot accept returns or exchanges this time, but please contact us if you have any problems or concerns with your order and we will do our best to accommodate you.